Frequently Asked
Questions

• Residences guests have full access to hotel facilities including pool access, restaurants, and 24-hour room service.
• Convenience Store is available 24/7 and is located in the lobby.
• Laundry facility: available at an added-cost. All apartments offer inbuilt washing machines along with iron and ironing board.

• Extra bed is available at AED 150 net per night, and is subject to availability.
• Smoking is not permitted in the apartments. Designated smoking area is available in Residences entrance.
• No pets are allowed.

Kids Club is available for children aged 5 to 12 years old and is located in Hyatt Regency Dubai Creek Heights. Terms and conditions applied.

• Dubai Dolphinarium 750m / 4 minutes by car.
• Dubai Frame: 5.8km / 8 minutes by car.
• Dubai Mall: 10.3km / 11 minutes by car.
• Museum of the Future: 11.5km / 12 minutes by car.
• Kite Beach: 18.3km / 19 minutes by car.
• Tours assistance is available in Travel Desk located in the lobby.